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Download a brochure outlining Abelard's services.
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Documentation services
Abelard Consulting is a specialist producer of technical documentation and manager of documentation projects. We provide the full spectrum of documentation services: from editing a single document written by others to managing fully out-sourced project teams writing user documentation of many types, in many media and in many languages. Our whole-of-project management encompasses:
preparation
of documentation plans
job
scoping and estimating
development
of paper-based documentation
development
of online documentation
development
of web content and delivery mechanisms
conversion
to and from XML
localisation
and translation
planning
and estimating
single-sourcing
methodologies
user
manuals and guides
installation
manuals
work
instructions
policy
& procedures manuals
technical
documentation
online
help systems
online
documentation
document
conversion
technical
illustration
localisation
& translation
style
guidelines
subject-specific
thesauri
editing
and indexing
Project planning and estimating
Our documentation consultants are experienced developers of documentation
plans. We produce plans in accordance with Australian Standards AS 4258,
AS 3876, AS 3897, AS 4598, and AS/NZS ISO/IEC 15910 and ISO/IEC 26514.
Such plans include deliverable and audience definitions, task breakdowns
and estimates, Gantt charts, review plans, and everything else needed
to accurately define the documentation project and crystallise stakeholder
expectations.
We can also extend the basic documentation plan to include templates, style guidelines, a subject-specific thesaurus (for vocabulary control) and acceptance test criteria.
And when the time comes for the project to begin, we can provide the technical writers to do the work: either in-house or at our offices.
Paper-based documentation
We have 20+ years experience producing paper documentation, from monotone
to full colour. We fully understand traditional offset and modern digital
printing, and tailor our developments accordingly.
Our illustrators and graphic artists work with our technical writers to ensure that the final product is of the quality you would expect from a respected book publisher.
Online documentation
We are expert developers of online help systems (CEHelp, HTML Help, FlashHelp,
JavaHelp and so on) and online user guides (in PDF, HTML and XML formats).
We also produce multimedia software tours and tutorials.
And using single-sourcing methodologies, we can produce multiple sets of paper-based and online documentation from one set of FrameMaker® or Microsoft Word® documents.
Web content and delivery
Our technical writers can produce the content for your intranet, extranet
or internet site, or convert paper documentation to HTML or XML for web-based
publishing. Our JavaScript-savvy web designers can then mould this content
around page designs that will enhance your corporate profile.
Localisation
Abelard Consulting has built up strong relationships with the technical
translator community in Australia and in the United States. Technical
translation into Asian, European and South American languages can be integrated
into any documentation project (or we can project-manage stand-alone translation
projects for you).
And the rest...
As part of a managed documentation project, or as single tasks, we offer
a range of auxiliary services, such as technical editing, indexing, management
of usability testing, and layout of translated materials (text and illustration)
in preparation for printing.
For
more information, call 1800 601 116 (a free call).
