How to book
You can book a a place in a public course by:
Ignore this form if you are requesting a quotation for an in-house course. Either call 1800 601 116 or contact us by email.
We will send you a tax invoice. Unless negotiated otherwise, the invoice
must be paid no later than 7 days before the scheduled start date
of the course.
You can pay by cheque, EFT, MasterCard, Visa or AMEX. Note that credit-card payments attract a 2% processing fee.
All charges shown below are inclusive of GST (that is, you only pay the amount shown, plus a credit-card processing fee if applicable).
Public courses:, $695
In-house courses: A flag fall fee dependent on area + $25 per participant. For details, call 1800 601 116 (a free call), or contact us by email.
Discounts: Public courses
The special price ($495) is offered to full-time students and holders of a current concession card. Otherwise the regular price ($695) applies.
Bulk discounts are offered for bookings of 4 or more. For details, call 1800 601 116 (a free call), or contact us by email.
What you get
Training from professional technical writers, a 375-page comprehensive reference guide titled The Art and Science of Technical Writing, a certificate, 30-days free email support and refreshments (morning tea, lunch and afternoon tea).
Details: Public courses
1: Fundamental characteristics of good technical writing
The principle of communicative efficacy; the five characteristics of sound factual writing; audience-centric writing and how to write for mixed audiences; techniques for controlling vocabulary; what is correct writing?
2: Document design and usability
Templates; designing for structure; font choice and its effect on comprehension; the three pillars of usability
3: The language of language
Parts of speech; the building blocks of language; writing effective paragraphs; things your teachers got wrong
4: Planning a technical writing project
Typical documentation development cycle; estimating; planning; reviewing (and tips on securing reviews); pagination tricks; dealing with printers
5: Writing step-by-step instructions
Techniques; tips and tricks; branching, looping, minimising steps
6: Aspects of grammar
Old rules best forgotten; subject–verb agreement; the that or which dilemma
7: Obstacles to readability
Sentence complexity; conceptual density; misplaced jargon; nominalisation; noun clustering; poor use of voice; issues of tone; are readability formulas useful?
8: Troublesome words:
Words easily confused; transition words; regional variations
9: Vital punctuation
Senseless fads; hyphens and dashes; commas; parenthetic markers; brackets; colons; semicolons; apostrophes; etc.
10: Report writing
Types; section-by-section description; overcoming writers block; common problems (of logic, topic hierarchy, citations, etc.)
11: Breaking into the technical writing profession
How to network; writing a good CV; necessary software skills, remuneration, pros and cons of freelancing
[Table of Contents from the course handbook]
Details: In-house courses
In-house courses are tailored to the needs of the client. Some of all the topics described above can be presented. Additional topics can also be developed. Call 1800 601 116 for information.