How to book
You can book a a place in a public course by:
Ignore this form if you are requesting a quotation for an in-house course. Either call 1800 601 116 or contact us by email.
We will send you a tax invoice. Unless negotiated otherwise, the invoice
must be paid no later than 7 days before the scheduled start date
of the course.
You can pay by cheque, EFT, MasterCard, Visa or AMEX. Note that credit-card payments attract a 2% processing fee.
All charges shown below are inclusive of GST (that is, you only pay the amount shown, plus a credit-card processing fee if applicable).
The special price ($495) is offered to full-time students and holders of a current concession card. Otherwise the regular price ($695) applies.
Bulk discounts are offered for bookings of 4 or more. For details, call 1800 601 118 (a free call), or contact us by email.
A full refund will be provided if you cancel with at least 7 days notice. However, cancellations received within 7 days of the course start date will incur a cancellation fee of $100.
What is technical writing?; priority of skills: technical or writing?
2: Fundamental characteristics of good technical writing
The principle of communicative efficacy; the five characteristics of sound factual writing; audience-centric writing and how to write for mixed audiences; techniques for controlling vocabulary; what is correct writing?
3: Document design and usability
Templates; designing for structure; font choice and its effect on comprehension; the three pillars of usability
4: The language of language
Parts of speech; the building blocks of language; writing effective paragraphs; things your teachers got wrong: verbs are NOT doing words, for example
5: Planning a technical writing project
Typical documentation development cycle; estimating; planning; reviewing (and tips on securing reviews); pagination tricks; dealing with printers
6: Writing step-by-step instructions
Techniques; tips and tricks; branching, looping, minimising steps
7: Aspects of grammar
Old rules best forgotten; subject–verb agreement; the that or which dilemma; comparatives and superlatives
8: Obstacles to readability
Sentence complexity; conceptual density; misplaced jargon; nominalisation; noun clustering; poor use of voice; issues of tone; are readability formulas useful?
9: Troublesome words:
Words easily confused
10: Vital punctuation
Senseless fads; hyphens and dashes; commas; parenthetic markers; brackets; colons; semicolons; apostrophes; etc.
11: Report writing
Types; section-by-section description; overcoming writers block; common problems (of logic, topic hierarchy, citations, etc.)
12: New trends in technical writing
13: Breaking into the technical writing profession
[Table of Contents from the course handbook]