Abelard Consulting is a specialist producer of technical
documentation and manager of documentation projects. We provide the full
spectrum of documentation services: from editing a single document written
by others to managing fully out-sourced project teams writing user documentation
of many types, in many media and in many languages. Our whole-of-project
of documentation plans
scoping and estimating
documentation (paper and online)
editing and indexing
We can also take on discrete phases in the typical documentation development lifecycle (such as just review and editing, or just translation).
Project planning and estimating
Our documentation consultants are experienced developers of documentation
plans. We produce plans in accordance with Australian Standards AS 4258,
AS 3876, AS 3897, AS 4598, and AS/NZS ISO/IEC 15910 and ISO/IEC 26514.
Such plans include deliverable and audience definitions, task breakdowns
and estimates, Gantt charts, review plans, and everything else needed
to accurately define the documentation project and crystallise stakeholder
We can also extend the basic documentation plan to include
templates, style guidelines, a subject-specific thesaurus (for vocabulary
control) and acceptance test criteria.
And when the time comes for the project to begin, we can
provide the technical writers to do the work: either in-house or at our
We have close to 30 years experience producing technical documentation. Our writers have produced standard operating procedures, user manuals, service manuals, getting started guides, release notes, and a host of other end-user documentation, often using single-sourcing methodologies. We fully understand traditional offset and modern digital
printing, and tailor our developments accordingly.
Our illustrators and graphic artists work with our technical
writers to ensure that the final product is of the quality you would expect
from a respected book publisher.
We are also expert developers of online help systems (AIRHelp, WebHelp, FlashHelp,
JavaHelp and so on) and online user guides (in PDF, HTML and XML formats).
We also produce multimedia software tours and tutorials.
Our authoring toolsets are extensive and include
Adobe FrameMaker®, Adobe InDesign®, Adobe RoboHelp®, Adobe Captivate® and Microsoft Word®.
Editing and indexing
Abelard Consulting specialises in editing and indexing technical and scientific documentation. All our writers and editors are members of the Australian Society for Technical Communication (ASTC) and the Society of Editors, and our indexers are members of the Australian and New Zealand Society of Indexers (ANZSI). Our chief editors have also been accredited by the Institute of Professional Editors.
Localisation and translation
Abelard Consulting has built up strong relationships with the technical
translator community in Australia and in the United States. Technical
translation into Asian, European and South American languages can be integrated
into any documentation project (or we can project-manage stand-alone translation
projects for you).
manuals and guides
& procedures manuals
Is a search facility better than a human-generated index in electronic documents?
Find out here.
If you have a query about our services, complete our query form. We will endeavour to respond within two working days.
For urgent enquiries, call us on our Freecall number: 1800 601 116. Calls to this number are free.